Travel News: Etihad Edinburgh Route Suspension

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Dear Guests,

Etihad Airways has announced that they will be suspending their flights to Edinburgh. We received the message below.

Five Star Travel will be pleased to assist any of our clients affected by the changes to Etihad’s services.

Dear Trade Partner,

As part of an ongoing review of our network performance, flights from Abu Dhabi to Edinburgh City will be suspended, effective from 1 October 2018.

Along with our travel agency partners, we will work closely with impacted guests to notify them of the changes to their itineraries and re-accommodate them on alternative flights.

Due to the cancellation of EY27/28 services to/from Edinburgh, Scotland effective 1 October 2018, Etihad Airways is offering the following options for passengers who have purchased tickets on/before 10 April 2018 for travel on/after 1 October 2018.

Re-booking / Rerouting

For partially used/fully unused tickets, re-booking / re-routing can be done using EI (Aer Lingus) via DUB. Guests can also be rebooked to an alternate EY gateway within the same region should they prefer that option.

Rebooking must be made on the lowest available RBD in the same cabin. Any date change fee as well as fare difference arising from the rerouting / rebooking is waived for this one instance only.

Re-routing and endorsement onto any other airlines, other than mentioned in this policy is not permitted.

Cancellation/Refund

Refund is permitted free of charge whether the ticket is wholly unutilized or partially utilized as long as there are travel segments on/after 1 Oct 2018 which are impacted by this cancellation.

Refund on partially utilized ticket must be calculated based upon pro-rata mileage flown.

Please ensure the PNR is updated with the remark “CW160 Invol change due EDI flight xxl”

For more information please contact your local Etihad Airways representative.

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